Loading
Loading...
Loading...
Loading...
Loading...

Available Jobs

Emerging technology Analyst

Riyadh

 Support with monitoring industry trends, market developments, and technological advancements to identify emerging technologies with the potential to impact SPL's business. Conduct market research and competitive analysis to assess the viability, market potential, and competitive landscape of emerging technologies. Identify and establish strategic partnerships with technology vendors, startups, research institutions, and industry peers to access expertise, resources, and collaborative opportunities. Support the development of prototypes and proof of concepts (POCs) to validate the feasibility and effectiveness of selected technologies in addressing specific business challenges or opportunities.  Stand-in culture of continuous learning, experimentation, and innovation within the technology exploration team, encouraging employees to explore new ideas, technologies, and approaches

Apply Now

23-Jul-2024

Digital Strategy and Transformation GM

Riyadh

Full time

Strategy Development and Implementation - Develop and direct the implementation of the functional strategy ensuring alignment to organizational strategy and corporate objectives. - Ensure that functional strategy and related strategic plans are developed and implemented, which are aligned with the vision and mission of the organization. - Ensure the provision of subject matter expertise for the assigned domain and provide counsel to SPL leadership on all related areas to facilitate the achievement of SPL’s strategy and functional strategies. - Lead and direct the continuous achievement of quality and customer experience standards in line with the overall business strategy. Leadership - Lead and direct the effective achievement of functional objectives through effective leadership and by setting of individual objectives, managing performance, developing, and motivating team to maximize performance. - Lead the talent development initiatives for the assigned function, collaborating with discipline experts and thereby ensure the availability of talent to fit business requirements. - Act as a role model and drive adherence to organizational values and ethics by employees of the assigned function to ensure the establishment of a value driven culture within the organization. Budgeting and Financial Performance - Oversee the consolidation and recommend the functional budget and monitor financial performance versus the budget so that the business is aware of anticipated costs/revenues, areas of unsatisfactory performance are identified and potential areas of cost reduction or performance improvement opportunities are capitalized upon. Policies, Systems, Processes & Procedures - Manage the development and the implementation of functional policies, systems, processes, procedures, and controls covering all areas of assigned functional so that all relevant procedural/regulatory requirements are fulfilled while delivering a quality, cost-effective service in a consistent manner. Change Management - Lead the management of change through continuous improvement of functional systems, processes and practices taking into account global standards and changes in the business environment which demand proactive action plans. Customer Service Excellence - Plan and direct the conceptualization and development of customer experience management policies and processes enabling the establishment of a customer centric culture which enhances the customer journey with SPL. - Direct the review and continuous improvement of customer experience policies and initiatives and assure compliance to defined quality standards to achieve customer service excellence. Stakeholder Management - Lead the development and nurturing of strong key business relationships with all relevant external/internal stakeholders with the highest standards of business ethics that maximize opportunities for SPL while ensuring alignment with the organization’s strategic direction and business requirement. Reporting - Ensure that all functional reports are prepared timely and accurately and meet SPL requirements, policies, and quality standards.

Apply Now

23-Jul-2024

Pricing & Profitability Senior Expert

Riyadh

Full time

- Construct variable cost models across all service offerings. - Build pricing models to enable Sales to sell within defined pricing slabs. - Develop sophisticated pricing tools to enable pricing customization for strategic accounts or enterprise level customers. - Define, own and manage a pricing governance framework to ensure our market offers are consistent. - Collaborate with legal to manage regulatory requirements. - Develop and own market forecasting for budget and operational annual plans. - Collaborate with Finance on cost models especially Activity-based costing (ABC). - Take a proactive role around profitability providing detailed statistically valid analysis to Finance and Operations to manage cost, to the product teams to validate service design. - Maximize network opportunities across both product design and network cornerstone customers

Apply Now

18-Jul-2024

Sr. Government Accounts Manager

Riyadh

- Expand existing portfolio of clients for government accounts by understanding their needs and continuously proposing solutions that meet them. - Approach potential customers to acquire new clients - Establish strong relationships in order to maximize sales growth and opportunities. - Identify any potential opportunities in the marketplace to expand SPL business as well as reduce business risks. - Achieve the defined sales targets quarterly in order to meet Sales annual target of SPL. - Resolving customer queries and providing support for development of sales strategies. - Develop strong internal cross functional relationship to serve, solve and manage complaints and client pain areas.

Apply Now

10-Jul-2024

Service Quality Management Sr. Specialist

Riyadh

- Participate the Developing, implementing, and maintaining quality assurance processes and procedures to ensure consistent service quality across all customer touchpoints. - Establish service quality standards, metrics, and Key Performance Indicators (KPIs) to measure and monitor performance. - Identify and analyse customer needs, preferences, and expectations to inform service improvement initiatives. - Implement strategies to enhance the overall customer experience and satisfaction throughout the service delivery process. - Monitor and evaluate service performance using customer feedback, surveys, and other performance indicators. - Analyse data and trends to identify areas for improvement and make data-driven decisions to enhance service quality. - Identify inefficiencies or gaps in service delivery processes and recommend solutions to streamline operations and improve service quality. - Collaborate with cross-functional teams to implement process improvements and best practices. - Provide training and guidance to service staff on service quality standards, customer service skills, and best practices. - Promote a culture of service excellence and continuous improvement throughout SPL. - Ensure compliance with service quality standards, regulatory requirements, and industry best practices. - Stay informed about relevant regulations and standards and ensure that service delivery practices align with regulatory requirements. - Communicate service quality goals, strategies, and results to management and relevant stakeholders.

Apply Now

09-Jul-2024

Quality Assurance Sr. Specialist

Riyadh

- Preparing and implementing quality assurance policies and procedures. - Performing routine inspections and quality tests in order to make recommendations for improvement. - Identifying and resolving workflow and production issues to ensur that standards and safety regulations are observed. - Addressing and discussing issues and proposed solutions with superiors. - Documenting quality assurance activities and creating audit reports, training materials and operating manuals.

Apply Now

08-Jul-2024

Treasury GM

Riyadh

Full time

Treasury Management - Provide subject matter expertise to define the treasury operating model, policy and control framework; lead the process of cash forecasting and perform financial modeling to ensure the availability of sufficient liquidity and cash flow as per the current and future business requirements. - Liaise with various departments at Saudi Post to plan cash requirements and investment of surplus funds and manage the cash investment / maturity transaction process and cash investment portfolio to ensure adequate funds are available. - Acquire market intelligence, through new developments in the field, and ensure effective management of working capital and surplus funds to ensure that optimal returns are achieved, and appropriate fund management procedures are in place at an appropriate and agreed level of risk. - Establish effective working relationships with financial service providers to pursue and negotiate the securing of the company’s planned financial needs in order to limit and cover Saudi Post’s exposure to underlying liabilities and assets. - Develop a well-constructed cash flow hedging and manage the hedging of funds to ensure uncertainties inherent in revenue and cost projections, and related derivatives do not impact the efficacy of hedging activities. Financial Risk Management - Manage financial risks for Saudi post by identifying and assessing key drivers of financial risk, measuring risk as well as monitoring exposures and movements in risk factors. - Provide support in developing risk management strategies and policies for various risks, including market risk, liquidity and cash-flow risk, credit risk; ensure compliance and implementation across the organization. - Lead and guide the monitoring of debt and financial risks; selection and utilization of various hedging and netting strategies to reduce risk related to changes in asset values and interest rates. Financial Reporting - Review and monitor the development and reporting of financial health to ensure that the organization is aware of anticipated revenues and cash flows so that financial opportunities can be capitalized upon and capital plans can be assimilated on the basis of anticipated cash availability. - Oversee the preparation of periodic cash flow statements with forecasts of incoming and outgoing cash and identify critical cash concerns, and counsel on all matters of potentially significant financial impact to the company. Relationships with Banks - Manage banking transactions in line with organization policies and monitor balances to provide recommendations for transfers between accounts and ensure maximum cash use for the company. - Foster and build relationships with various banks to obtain favorable arrangements on bank transactions ensuring the efficient cash use for the company. - Ensure preparation and ongoing monitoring of the organizational cash flow statements and monitor the preparation of bank reconciliation statements when required.

Apply Now

07-Jul-2024

Digital Strategy & Enterprise Architect

Riyadh

- Participate in the development and enforcement of compliance to the strategy, framework, policies, procedures, tools, and standards across SPL. - Implement the corporate IT roadmap in collaboration with IT leadership to ensure SPL’s technological business needs are met. - Participate in the development and enforcement of compliance to the strategy, framework, policies, procedures, tools, and standards across SPL. - Implement the corporate IT roadmap in collaboration with IT leadership to ensure SPL’s technological business needs are met. - Assist in the identification and assessment of new and emerging technologies, services products, methods and techniques, and evaluate implications for the Enterprise Architecture. - Contribute in the design of policies, standards, practices, and procedures for the enterprise data lifecycle whilst aligning the IT strategy and planning with company's business goals. - Implement effective integration and alignment of all related initiatives and ensure that appropriate considerations are made for its security and quality. - in the identification and assessment of new and emerging technologies, services products, methods and techniques, and evaluate implications for the Enterprise Architecture. - Contribute in the design of policies, standards, practices, and procedures for the enterprise data lifecycle whilst aligning the IT strategy and planning with company's business goals. - Implement effective integration and alignment of all related initiatives and ensure that appropriate considerations are made for its security and quality.

Apply Now

07-Jul-2024

Sr. Franchise Specialist

Riyadh

Full time

- Provide franchising services and solutions that meets customer’s specific needs. - Follow up key performance indicators for franchising department, and reports to conduct regular review of the actual against the set plans in coordination with relevant departments. - Prepare several status reports, general areas of interest and concern to meet the performance objectives set for Franchising - Stay updated with local market developments and opportunities and use the information to continually update the sales plans. - Monitor local market developments and opportunities and use the information to continually update the sales plans. - Contribute in preparing the communication strategy in order to extend awareness of SPL’s products and service that are available under Franchising services function. - Negotiate and finalize profitable business/sales agreements with preferred business partners, in order to obtain maximum long-term value and secure reasonable commercial aspects to the advantage of SPL.

Apply Now

07-Jul-2024

Ops Technologies Support Lead

Riyadh

Full time

- Piloting and running the solution on behalf of operations for a period of time until the solution is stabilized and ready for handover to Operations. - Communicate with vendor and IT for any issues or gaps in the solution. - Support Operations teams with any issues or cases happens and take it with the right owner (IT, vendor). - Work on handover process to operations. - Continuous support to Operations teams with any issues or cases related to Ops Technologies. - Providing technical support and assistance to users, operators, and maintenance personnel working with OT systems. This includes helping users troubleshoot technical issues, resolve system errors, and address operational challenges to minimize downtime and disruptions .

Apply Now

04-Jul-2024