- Ensure Gathering the information for use in research and analysis in order to assist the department to provide advice and assistance to internal and external customers.
- Monitor Preparing, registering and verifying financial/accounting entries ensuring necessary documentation is correct and is adequately archived.
- Lead Investigate and identify root-cause of occurring problems and participate in the formulation of remedial solutions to avoid repeated occurrence
- Manage undertake specialized accounting/financial analysis in area of expertise as befitting accounting/financial procedures and agreed upon techniques
- Ensure Preparing period and ad-hoc financial reports to update superiors on variations between actual cost versus original budgeted for figures
- Defines, develops and delivers medium term operational plans for Payable Accounts which will be driven by departmental plans.
- Provides input into financial planning and budgeting through the submission of data and reports to senior management.
- Leads in the development of staff in the unit to ensure that service standards and capability are continually improved.
- Preparing and implementing quality assurance policies and procedures.
- Performing routine inspections and quality tests in order to make recommendations for improvement.
- Identifying and resolving workflow and production issues to ensur that standards and safety regulations are observed.
- Addressing and discussing issues and proposed solutions with superiors.
- Documenting quality assurance activities and creating audit reports, training materials and operating manuals.
- Supporting in overseeing the group investment portfolio, monitoring its financial performance to ensure its alignment with the strategy, developing the investment strategy focused on increasing ROI of the portfolio.
- Lead and managed all aspects of the merger or acquisition process from start to finish for the capabilities decided to build inorganically. Lead the scouting of new Mergers and Acquisitions (M&A) and Joint Venture (JV) opportunities helping the company unlock new business value across dimensions such as market entry, capability acquisition & building, new business opportunity, user base expansion, strategic investments etc.
- Conceptualize and develop business cases and project plans for any major organic investment and all inorganic ones (M&A or JV opportunities), resulting in the approval of signing new investments, acquisitions, MOUs, or JV agreements.
- Leading due diligence efforts to assess the financial, commercial and operational viability of potential targets, coordinating with external advisors.
- Manage the investments financing process in identifying the sourcing and the deployment of funds needed to implement capital investments in close coordination as required with other functional areas of SPL.
- Lead and direct the effective coordination with the wider finance team to develop and maintain relationships and ongoing dialogue with key members of the financial community on both the buy-side (credit and equity investors, bank lenders) and sell-side (equity and credit research analysts, credit rating agencies, index providers, etc.).
- Plan, manage and attend investor events, investor and analyst meetings, roadshows, conference calls and shareholder meetings to ensure the consistent communication of SPL’s interests and ensure compliance to the company’s disclosure requirements.
- Manage SPL’s relationship with securities exchanges and capital markets regulators to ensure full compliance with all regulatory requirements and requests.
- Monitor external analyst valuation models and estimates, sell-side and rating agency research and market-related trends impacting valuation and perception, identifying issues that require management attention. Stay informed on relevant macro and sector news flow and trends; monitor and communicate internally about competitive information.
- Secure an internal updated Business Plan for the group to enable a proper assessment of the group value.
- Monitor and oversee internal financial models, identify key trends, and gain insight on the company's revenue/expense line items, drivers, and scalability.
- Leading the expanding of existing portfolio of clients for government accounts by understanding their needs and continuously proposing solutions that meet them.
- Ensure Establishing strong relationships in order to maximize sales growth and opportunities.
- Identify any potential opportunities in the marketplace to expand SPL business as well as reduce business risks.
- Ensure achieving the defined sales targets quarterly in order to meet sales annual target of SPL.
- Participate in developing strong internal cross functional relationship to serve, solve and manage complaints and client pain areas.
- Ensure resolving customer queries and providing support for development of sales strategies.
- Follow up the day-to-day operations of the International Product Management function, providing expertise, encouraging and ensuring teamwork, aligning work processes in order to achieve high performance standards and meet established targets, objectives and employee engagement in a motivated work environment.
- Support the goals and objectives for the International Product Management teams of each area according to the market conditions in order to ensure the execution of the International Product Managements function’s growth strategy.
- ESupport expanding existing portfolio of clients for marketing accounts by understanding their needs and continuously proposing solutions that meet Product Management strategy.
- Identify any potential opportunities in the marketplace to expand SPL business as well as reduce business risks.
- Create strong relationships in order to maximize marketing growth and opportunities.
- Achieve the defined marketing targets quarterly in order to meet marketing annual target of SPL.
- Develop strong internal cross functional relationship to serve, solve and manage International Product Management areas
- Identify any potential opportunities in the marketplace to expand SPL business as well as reduce business risk.
- Support SPL’s Systems & Application Support teams to ensure effective provision of systems support services, in accord with defined SLAs, to fulfill user requirements and support achievement of operational excellence.
- Ensure that the applications are running as per the SLAs defined, while proactively identifying areas of improvement and recommending solutions.
- Ensure effective collaboration with business and IT team on different requests, including problem or incident requests, change requests, improvement requests, etc. and ensure the provision of timely support to achieve customer satisfaction.
- Ensure provision of timely troubleshooting services for applications to facilitate business continuity.
- Participate in leading the effective liaison with IT Security on fraud investigations ensuring adherence with established guidelines.
- Support the preparation of live simulation environments to verify user cases and to test workarounds to facilitate effective system administration.
- Support the execution of the received deployment plan for application fixes, changes, and upgrades (IT Operations will be responsible for actual deployment), as per the defined quality standards and SLAs.
- Support the timely monitoring of applications using support specific tools and ensure that system processes and patches are ready and correctly deployed as per the defined procedures and quality standards.
- Analyze operations existing systems & processes.
- Study the problems and gaps in existing flow.
- Analyzing data to get all input needed.
- Working on the needed elements for new solution and defined technologies.
- Manage monitoring of the implemented solutions, and continuously optimize the process and improve the utilization.
- Assessing the cybersecurity risks and vulnerabilities associated with OT systems and processes. This includes identifying potential security threats, vulnerabilities, and weaknesses in OT infrastructure, and evaluating the effectiveness of existing security controls and measures to mitigate risks.
- Update transformation projects and strategic initiatives’ teams and senior management of reaching important project milestones.
- Ensure compliance with the project execution plans for managed programs in order to ensure profitable execution and the yield of required results.
- Monitor multiple project teams, ensuring program goals are reached and manage the execution of cross-sectorial projects to ensure compliance and alignment with strategic objectives, standards and timelines.
- Report on transformation projects and strategic initiatives’ progress and budgets to assigned steering committees as per the agreed timelines.
- Ensure alignment and reporting between transformation projects, and that execution is at all times, quality and budgets.
Generic Accountabilities:
Strategic Contribution
- Develop and ensure effective cascading of the strategy into department business plans to ensure vertical alignment and horizontal integration with other interfacing departmental strategies.
- Drive the continuous achievement of quality and customer experience standards in line with the overall business strategy.
People Management
- Manage the effective achievement of assigned objectives through the leadership of the department by setting of individual objectives, managing performance, developing, and motivating staff to maximize sectional performance.
- Lead the talent development initiatives for the assigned department, collaborating with technical/discipline experts and thereby ensure the availability of talent to fit business requirements.
- Act as a role model and drive adherence to organizational values and ethics by employees of the assigned department to foster a value driven culture within the organization.
Budgeting and Financial Performance
- Manage the preparation and recommend the department budget and monitor financial performance versus the budget while ensuring all sectional activities are conducted in line with the approved guidelines.
Policies, Systems, Processes & Procedures
- Manage the effective implementation of department policies, procedures and controls covering all areas of assigned department activities so that all relevant procedural/regulatory requirements are fulfilled while delivering a quality, cost-effective service.
Continuous Improvement
- Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
Customer Service Excellence
- Manage the implementation of processes for successful client relationship management to enhance the customer journey in line with SPL’s customer experience strategy.
- Review and enhance customer experience management processes and procedures, monitor compliance to defined quality standards to ensure productivity and consistency of process performance.
- Lead and guide the team to ensure proactive engagement with clients and provide solutions to achieve optimum client satisfaction and brand loyalty for SPL.
Reporting
- Ensure that all department reports are prepared timely and accurately and meet SPL requirements, policies, and quality standards.
Job Specific Accountabilities:
- Collaborate with data analysts to translate consumer data into functional and accessible information that can help the organization change or revise a product, service, marketing strategy, or sales tactic.
- Manage strong client and vendor relationships to deliver consumer information that has a direct effect on the organization’s business goals and ROI.
- Manage the building of industry benchmarking to forecast market risks to SPL’s market positions and execute mitigation plans.
- Develop internal market insight tools and capabilities not relying only on agency services
- Provide insight on new opportunities to target from local and global market research.
- Support in the collection and study of information about customers, sales trends, products, and services to achieve SPL’s future business and marketing plans.
- Participate with consumer opinion collection methods to design, administer, and interpret surveys, experiments, focus groups, polls, market research, sales data, etc.
- Collaborate with data analysts to translate consumer data into functional and accessible information that can help the organization change or revise a product, service, marketing strategy, or sales tactic.
- work with and have a strong client and vendor relationships to deliver consumer information that has a direct effect on the organization’s business goals and ROI.
- participate the building of industry benchmarking to forecast market risks to SPL’s market positions and execute mitigation plans.
- Review market landscape, forecast market dynamics trends and competition and suggest marketing strategies by offering objective market point through understanding and evaluating customer and environmental information
