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Riyadh, Saudi Arabia
Posted 2025/05/05 13:43:25
Expires 2025-06-04
Ref: JB1100065990
Job Description
- Responsible for carrying key Local E-commerce account management responsibilities for a range of SPL products and services.
- Responsible for resolving customer queries and providing support for development of sales strategies.
- Implement Local E-Commerce plan for accessing the e-commerce markets and ensures that all approved plans are executed.
- Execute and maintain efficient and effective review of all e-commerce customers to ensure all customer visits and meetings are completed and the teams understand the sales plans and visits for their customer accounts.
- Handle customer complaints / escalations in a timely and effective manner in coordination with other SPL departments and reports complaints about products & services to concerned departments
- Conduct analysis, in coordination with marketing department, of relative elements in the market such as trend-shifts in interests, likes of e-commerce customers, relative changes in competition, political / economic factors and reports to leadership.
Skills
- Sales Concepts Knowledge
- Customer Complaint Management
- Selling Skills
- Market Insights
Job Details
Job Location
Riyadh, Saudi Arabia
Job Role
Sales
Employment Status
Full time
Employment Type
Employee
Preferred Candidate
Career Level
Mid Career
Years of Experience
Min: 3 Max: 4
Degree
Bachelor's degree
