Risk Governance Manager

Team Supervision

• Organize and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy.
• Provide on-the-job training and constructive feedback to assigned team to support their overall development.
• Promote SPL’s values and ethics in all activities within the team to support the establishment of a value drive culture within the organization.

Budgeting and Financial Performance

• Monitor the financial performance of a given area of activity versus budgets and ensure all activities are carried out in line with the approved guidelines while promptly reporting on any variances to management.

Policies, Systems, Processes & Procedures

• Provide inputs and implement policies, systems, and procedure for the assigned team so that all relevant procedural/regulatory requirements, fulfilled while delivering a quality, cost-effective service.

Continuous Improvement

• Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.

Customer Service Excellence

• Proactively engage with clients and provide solutions to achieve optimum client satisfaction and brand loyalty for SPL.
• Facilitate the review, enhancement, and implementation of processes to manage client relationships to enhance the customer journey in line with the organization’s customer experience strategy.

Reporting

• Prepare sectional statements and reports timely and accurately to meet SPL and department requirements, policies, and quality standards.

Job Specific Accountabilities:

• Develop the SPL’s ERM framework documents (including risk management strategy, and policy & procedures manual) and ensure constant update in accordance with the changes and developments that occur in the organization.
• Monitor and evaluate the adequacy and effectiveness of the risk management policy & procedures manual, and the risk space in the organization.
• Submit periodic reports showing the progress made in implementing the framework.
• Conduct research on trends and the latest developments in the field of ERM to stay up to date.
• Design communication plans and activities that aim to spread awareness of risk management across SPL.
• Collaborate with business units to build and continually improve risk management capabilities at all levels of the business through raising awareness and trainings provided.

Minimum Qualifications:

Bachelor’s degree or equivalent in Risk Management, Business Administration or any related field. 

Minimum Experience:

5 years or equivalent of relevant experience in a related field.

Skills:

Manages Complexity

Action Oriented

Develops Talent

Communicate Effectively

Being Resilient

Customer Focus

Collaborates

Instill Trust

Drives Results